Return/Exchange Policy

You may return any merchandise purchased at  http://www.DVDs-Box-Set.com provided that the return meets the guidelines described below. Please contact us in advance to obtain a Return Application Rorm within the time period specified below. Please make sure you have your order number included in the email for quicker processing.
Retail Return guidelines:
• All items must be returned within 14 days of the sale date, and (except where prohibited by law) are subject to a 15% restocking fee if returned opened or in a non-factory sealed box.
• There is no restocking fee for defective product returned in exchange for the exact same product, or for product originally purchased as Open Box.
• There is no restocking fee for DVD/CD set returned to us un-opened. Please note again shipping fees are not refundable if you want a refund rather than exchange.
• You will be responsible for all shipping and insurance charges for returns, unless otherwise indicated. If you choose not to insure your package, and we do not accept return of the product, you will be responsible for any loss or damage.
• Opened DVD/CD may be exchanged for the same title only. If you disregard this policy and return DVD/CD set for refund, you have to return them within 30 days starting from the order date. 25% restocking fee will be charged to any open DVD/CD returns or unopen returns after 30 days. NO EXCEPTION to this policy. Please take advantage of the free exchange policy to avoid this fee. The fee is charged to keep our low price offering to all of our customers.
• Orders could not be cancelled once shipped. Please contact us if you no longer want the order after your order is processed and shipped, you need to return the order after its delivery. Under no circumstances should you refuse the delivery and demand full refund. Shipping cost will be deducted from refund if the delivery was refused. You will also be responsible for the return shipping cost if you refuse the delivery.